Big news for iPhone 7 and iPhone 7 Plus owners who have sound problems on their devices: Apple announced that it plans to pay compensation of $ 35 million. The decision comes after a class-action lawsuit was filed by users over an issue known as “Loop Disease” that affects the smartphone’s microphone during phone calls.

According to MacRumors, iPhone 7 and iPhone 7 Plus users who owned these models between September 16, 2016 and January 3, 2023 and reside in the United States will be eligible for the payment. Compensation ranges from $125 to $350, depending on the circumstances of each case.

This solution is considered a significant success for users, as the sound problem on the iPhone 7 has been ignored by the company for several years. Paying such a large compensation can be seen as a step towards Apple’s users and recognition of the importance of meeting the needs and expectations of its customers.

The conclusion of the case may also set a precedent for future cases in which users encounter technical defects. The actions of companies like Apple underscore the importance of the consumer experience and demonstrate a company’s willingness to admit and correct its mistakes.

It is important to note that in order to receive compensation, device owners must meet certain criteria specified in the settlement terms. This means not all iPhone 7 users will automatically receive compensation, but for many it could be an important sign that their concerns are being addressed by the tech giant. Source