South Korean technology giant Samsung, It introduced the Galaxy S24 series to users, mainly emphasizing the artificial intelligence side. The hardware, speed, consistency in artificial intelligence features and potential made this phone welcomed with love. But the problem that has haunted Samsung for years also manifested itself here.

The problem in question involves creating a line on the screen that does not disappear. This problem, which we encountered in previous series with different colors such as pink, is now there Galaxy S24Ultra It appears on the models and appears in a green color. According to users, restarting or resetting the device was not enough to make the line disappear.

It also appears on newly purchased devices.

That is why users doubt the consistency of quality control. Because after a user purchases the S24 Ultra just 6 days later came across this green line problem. Although the first action of those experiencing this problem is to immediately request a refund or exchange, no tangible solution has yet been found.

Naturally, each problem is experienced in a certain segment on S24Ultra We can’t say this will happen. Because there is no official statement from Samsung yet, it is not known exactly what the cause of the problem is and how it will be solved. So the problem could be hardware or software. If it is a software issue, the company will fix it via an update.

If you are a Galaxy S24 Ultra user and if you have the same problem Don’t forget to mention it in the comments. This way we can see if the situation is related to the region or not. We will share it with you if there is a statement from Samsung.