Instagram, moderation issues He explained that it was caused by human controllers. Adam Mosseri, head of Instagramrecently made a statement about users’ problems such as loss of account access and disappearing messages, stating that these problems occur caused by errors by human moderators. he declared.

Mosseri, these mistakes, content moderators He stated that it arose because they made decisions without being given enough context about how the conversations were developing. He said he was confident that this situation was not caused by artificial intelligence moderation, but was entirely related to human moderators.

Spam flags and access issues

Instagram has announced that they are improving their tools to give moderators more context to resolve issues. While some users are experiencing issues such as incorrectly labeling their accounts as under 13, it remains unclear whether these issues are caused by human moderators or other factors. Moreover verified users There were also cases where their accounts were still disabled.

Instagram users He also noticed that his posts were marked as spam or his engagement plummeted. For example, former Wall Street Journal writer Walt Mossberg reported that his engagement with Threads quickly dropped to zero, while social media strategist Matt Navarra reported that follower growth rates and engagement declined.

Instagram, making the user experience more secure He stated that they will continue to resolve the issues by taking the feedback into account.