The person purchasing an Apple product tends to expect an exceptional level of quality and features, but this is not always the case. There may be problems with some devices. The good news is that the Cupertino company usually responds to such scenarios by: repair programs The cost to users is zero.

We’ve seen this in recent years with failures on the logic board of the iPhone 8 sold in some regions, the “black” displays of a select number of 2019 iPad Airs, and problems with the backlighting of certain 13-inch displays. MacBook Pros. The latest issue affects some iPhone 14 models.

Repair program for iPhone 14 Plus

Apple says on its support page that “a very small percentage of devices have a rear camera” iPhone 14 Plus The preview may not be shown.” Of course, having a device that costs over 1,000 Euros and not being able to use it normally is not very encouraging, but the problem should be solved without any expense.

The Cupertino company says that if its customers have this problem on their devices, they will repair them free of charge. It should be noted that this program only reaches iPhone 14 Plus produced within a very specific date range: between April 10, 2023 and April 28, 2024.

If you believe your iPhone meets the requirements, the first step to accessing a free repair is to begin the service process. serial number on Apple’s support page for the device. The next step will be to arrange the repair through a service provider, Apple Store or Apple Repair Center.

In such cases, it is important to consider some other details. The repair program is valid for three years from the first retail sale of the device. If you paid for the repair, you can contact Apple for a refund.

Pictures | Xataka (Anna Martí)

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