April 22, 2025
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Complaints mount over Yemeksepeti: “Orders are ordered from closed restaurants, restaurant is blamed”

  • July 7, 2022
  • 0

Switching to a brand new interface in the past few weeks food basketremains on the agenda with the issues customers and restaurateurs alike have been experiencing since the

Switching to a brand new interface in the past few weeks food basketremains on the agenda with the issues customers and restaurateurs alike have been experiencing since the update. One of these issues was shared by restaurant owner Yiğit Can Akkor on Twitter.

Akkor gave a place to a problem he was experiencing in his post and what he encountered after reporting the problem. The first issue faced by Akkor, who stated that his restaurant was not serving on Monday, could order even though the restaurant was closed?† Akkor described the process as follows:

Yeemeksepeti blames restaurants for technical problems

Akkor went to Yemeksepeti after experiencing this problem. as ‘order’ try to reach. After that, Yemeksepeti returns to Akkor to get information from the restaurant owner. Akkor states that the restaurant is closed on Mondays and that they have had problems with Yemeksepeti since the introduction of the new system. Then he makes the following request to Yemeksepeti:

After receiving information from Akkor as a restaurant owner, Yemeksepeti returns to Akkor’s request as a shopper. The feedback Yemeksepeti has given to Akkor as a customer is “The restaurant canceled your order due to a technical problemis happening. At that, Akkor said to the Yemeksepeti official, “Is there a cancellation by the restaurant because the order has reached the restaurant and they are somehow unable to ship it?asks the question.

Yemeksepeti’s response to this question also conflicted with Akkor’s request as owner of the restaurant.Yes, the restaurant has canceled your order.is happening. Another response to Akkor, who contacted as a customer after all this, is as follows:

Another restaurant owner expressed his complaints under Akkor’s post:

After Akkor shared, another restaurant owner shared his experiences. Aytuğ Öner, the owner of the restaurant, told that the valet couriers were late to take the order, and in this process the customer wanted to cancel the order because it was too late. That Yemeksepeti blames the restaurant? suggests. Öner’s shares are as follows:

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Source: Web Tekno

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