The guarantee for all technological products purchased through Lidl is very similar to the guarantee we can find in any other supermarket or specialty store.
We tell you all guarantees, What steps to take and how to contact Lidl’s expert department To be able to repair, replace or return a Xiaomi product purchased on the chain.
How does the warranty work for Xiaomi products purchased from Lidl?
Truth be told, warranties are the same as when you buy a product from Mi.com, with a few additional notes to keep in mind.
Warranties and returns are arranged as stated by Lidl in their Terms and Conditions. “according to current regulations”. This means you get the same three-year warranty for any device you purchase, both in-store and through the website.
Lidl currently markets four Xiaomi products:
- Xiaomi Mi Smart Air Fryer 3.5. one of the most popular air fryers on the market.
- The first Xiaomi Mi TV Box with a built-in remote for 64.99 euros.
- Xiaomi Mi Air Purifier 3H is a cleaner for all types of homes, reduced to 129.99 euros.
- And the recent addition of the 32-inch format Xiaomi Mi TV P1 television is currently discounted to 219.99 euros.
Something broken, something wrong, or some drama about your last purchase? No problem: for further communication, the customer service department is on their website, but you can too. contact the company at 900958311 or any of their social networksas they are your twitter account and his Facebook.
How to return a Xiaomi product purchased from Lidl
However, there is no need to wait for a product to break before requesting a repair or return. As stipulated in TC LGDCU Article 71, General Law on Protection of Consumers and Users, any purchase is subject to withdrawal protection. Come on, if something doesn’t convince you or disappoints you, you have the right to return it.
Lidl has a voluntary money back guarantee for all products.16 days additional to 14 days corresponding to the Right of Withdrawal. The user has a total of 30 calendar days from the delivery date to return the purchased products.
In short, the item can be returned as long as it is “in its original condition and in perfect conditions and specifications”.
What if it’s time to repair?
When a product purchased from Lidl is damaged and its warranty is still valid for sale, it is time to repair it. In this case, Lidl gives you Necessary information for collection, assistance, return and other procedures related to the management of the damaged product.
Each country has a different Technical Assistance Service. If you have any questions, the Spanish phone number of Xiaomi you can contact the responsible department: +34 902 220 250. Other alternatives are to call the toll-free number. 900 128 128 and you can also contact them. online or by mail service.es@xiaomi.com.