The Ministry of Digital Transformation reported this, as reported by Ukrinform.

The main philosophy of “Action” is to care about people. Governments are created to solve citizens’ problems, not to create them. We reconsidered the expectations of Ukrainians from the authorities. They built a process of interaction between the state and the citizen from the point of view of the end consumer, not the authorities. Our team focuses on the person and solving their problems in every project. This brings us back to the basic idea of ​​caring for people. “The Ukrainians are at the center of everything that happens in Diya,” Fedorov said. said.

He noted that convenience and solving end-user problems are reflected in all projects of the Digital Ministry. The team initiates them in response to the calls and demands of the Ukrainians. For example, during a full-scale invasion, it was possible to quickly respond to emerging needs: initiating social payments, the ability to save damaged property in conditions of constant rocket fire.

“People’s trust in a digital product has led to a change in the technological culture in Ukraine. We have succeeded in changing the idea of ​​utilities. From offline to digital first. We have a roadmap for services that we will digitize in the near future to achieve our goal of making 100% of the most popular services online. there is,” he said.

As reported, Ukraine is ready to share its digitization experience with strategic partners, especially regarding the Diya implementation.

Photo: Ministry of Digital