Viber team shared with readers of the site 24 Channels Here are a few lifehacks to help you maintain your calm and balanced emotional state during conversations.

We communicate in organized chats

Chaotic information and constant flow of messages in chats can annoy or distract you.

To ensure “cleanliness” in Messenger group chats, you should pay attention to the following functions:

• pin message. This will save you time and nerves because you no longer have to search for important information or messages in chat.

  How to use: Just compress the message and choose Pin.

• Address the recipient with the “@” symbol. In the endless stream of daily messages, it’s easy to overlook something important that can negatively affect your mood. Using this function, your person will definitely not lose the request and will understand that the question needs an urgent answer.

  To do this: While writing a message, find the “@” symbol on the keyboard, select the participant to whom your message will be sent, and continue typing the message.

We protect ourselves from unwanted requests, spam and unacceptable content

Unsolicited emails, messages from unknown people or unacceptable content in chats can directly affect our emotional state. What Messenger offers for convenient communication and what you need to know to make your experience using messenger better:

• Adding restrictions to groups. This setting will limit invitations to join groups to only users in your contact list. The function will support information hygiene, which will help you not worry about invitations from unknown people.

  How to enable: Click on the three-dot “More” symbol at the bottom right → click “Settings” → “Privacy” → “Control who can add you to groups” → click “My Contacts”.

• Ability to view and manage requests from unknown users. This setting will protect you from spam and possible unpleasant situations with strangers in chats.

  How to activate: Click on the three-dot “More” icon in the bottom right → “Settings” → “Privacy” → check the box opposite “Message requests”.

• Ability to complain about unacceptable content. If you have seen a message with unacceptable content on a Viber channel, you have the right to report it. In this way, you protect yourself and others from possible provocations and conflicts.

  How to use: open the channel → Click the offending message for a few seconds → Click “Report” in the drop-down list → Select the reason for the complaint.

• Ability to hide “Online” and “Viewed” status. This setting can be useful when you don’t want to be disturbed. It can also help reduce stress if you’re worried that the person you’re talking to will be upset when they see you online and don’t respond. Outside working hours, during important meetings, events or business trips, on vacation, etc. it could be. The function to hide the time of the last visit and the “Online” status can be turned off only once a day. In addition, the “Displayed” option can be useful: it allows you to hide the status of the message from the addressee. If you disable this option, the recipient will not see that you have read the message. That way, you can buy yourself time to answer. However, it’s worth noting that this feature has the opposite effect – it doesn’t let you be sure that the messages you’ve sent are displayed.

  How to enable: “Settings” → “Privacy” → “Browsed” and “Online” options: disable them by unchecking the box.

• Ability to block a person in chat. If a person is constantly writing messages that cause conflict, negatively affect the emotional state or disturb the peace, you can block them. This will help protect yourself and other participants from unnecessary stress.

  To do this: Open the group chat and go to “Info” → tap the person you want to block → tap “More” → select “Block”.