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User Samsung Galaxy Note 20 Ultra complained on social media that their device started showing green and pink stripes on the screen after installing a software update. And
User Samsung Galaxy Note 20 Ultra complained on social media that their device started showing green and pink stripes on the screen after installing a software update. And a few days after reporting the problem, he confirmed that Samsung would replace the screen for free, even if the phone’s warranty had expired.
The company introduced new monitor models at Infocomm 2023 with brightness options of 700, 500 and 350 nits.
Via Twitter, user CoconutShawarma reported that after installing the June 2023 security update, his father’s Galaxy Note 20 Ultra began to automatically show vertical green and pink lines on his display. This issue originated in India and this is not the first time a Samsung phone has experienced this issue.
“My dad installed a software update on his Samsung Galaxy Note 20 Ultra 5G at 10:28 pm yesterday and these lines started showing up on the display this morning. Samsung, please look into this issue and fix it. Please do me a favor and mark them in the answers.“, He said.
Several users of other models in the Galaxy line have also reported these lines appearing on their screens. However, Samsung has yet to officially comment on this issue. In addition, other brands of phones using OLED screens manufactured by Samsung Display had the same problem.
A Galaxy Note 20 Ultra user has confirmed that Samsung has replaced the OLED screen and even the battery on his phone for free, despite the fact that the device’s warranty has expired. This may indicate that the company has discovered a flaw in its software or in the OLED screen itself.
“Update: Samsung India replaced the screen and battery for free even though the phone’s warranty has expired.“, confirmed.
It’s great to see that Samsung has taken care of the affected user and provided a free screen and battery replacement. However, in case the issue is related to faulty software or faulty display panel, it is important for Samsung to investigate and resolve the issue globally. Thus, all Galaxy users who encountered this problem could receive the same help and free replacement.
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Donald Salinas is an experienced automobile journalist and writer for Div Bracket. He brings his readers the latest news and developments from the world of automobiles, offering a unique and knowledgeable perspective on the latest trends and innovations in the automotive industry.
