Traveling is a wonderful activity that not only gives you new experiences, but also gives you knowledge about the place where you decide to go. Preventing incidents that may occur during a trip can even save a life. Universal Assistance, a travel assistance company, is the best support for planning and conducting your vacation, as assistance can help in any incident or emergency. That’s why we give you some tips to help you plan your vacation:

Before the trip:

• Use light hand luggage. Remember to use bottles no larger than 100ml or they won’t let you take them on board.

• For domestic flights, do not forget to arrive at the airport 2 hours before departure, if your flight is international – at least 3 hours before departure.

• If you are taking certain medicines, make sure you take enough of them with you, as in other countries they may be controlled medicines and will not be taken even sometimes with a prescription.

• Please be aware that many countries still follow certain regulations regarding COVID-19, so we recommend that you check with the relevant regulations in your country of destination to avoid unexpected circumstances.

• Do you know how many accidents are recorded per day with tourists traveling within the country and abroad? Are you ready for any surprises? Getting travel assistance is about more than waiting for accidents, it’s about taking care of your life and the lives of your loved ones. Accidents happen and Universal Assistance is here to protect you.

Has your flight been delayed? Don’t worry! Thanks to the Universal Assistance “VIP DELAY” coverage, waiting will no longer be annoying. Get access to the VIP Lounges while we monitor the status of your flight to notify you when it’s ready to depart.

During the trip:

• Listen to and follow the instructions given to you by aircraft personnel, remembering that your safety is at stake.

• Listen carefully to the weather conditions that the pilot mentions so you are not surprised by turbulence or sudden movements during the flight.

• Fasten your seat belt whenever indicated by a lit sign.

• Always place your carry-on luggage under the seat in front of you, avoid obstacles along the way.

• Use the bathroom only when absolutely necessary.

After the trip:

• If you have checked in your baggage, listen carefully to the group that tells the airline staff where you can claim your baggage.

• Wait for instructions to get up from your seat. Avoid creating slow motion in the aisle and delaying the exit time.

• If you are putting bags in the overhead compartments of the plane, make sure you don’t forget anything and hurry to the exit so as not to interfere with the passage of passengers following you.

• Lost luggage? UA helps cover any lost luggage so all you have to worry about is enjoying your holiday.

Every ride is unique and we want you to live your life while we take care of it!

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