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what exactly does not work On Thursday, May 12, users of the “Privat24” application encountered difficulties with the service. Privatbank press service confirmed that there were difficulties in
On Thursday, May 12, users of the “Privat24” application encountered difficulties with the service. Privatbank press service confirmed that there were difficulties in the process of entering the application.
In addition, the bank stressed that experts are already working on the issue. It’s unclear when the service will run. At the time of writing, as of 2:25 PM, the app is still not working properly.
Interestingly, after users noticed problems with the service on the network, they began to spread information that the malfunction was due to routine operation, but the bank did not comment on this information.
Customers who want or need to use the customer support service of state-owned Privatbank on the 3700 can no longer answer personal questions. The new feature based on voice biometrics will be able to identify the customer by voice.
This technology is used to create voice recordings of customers of the financial institution and allows to identify their person by analyzing a set of voice features of a unique character.
According to Privatbank’s official website, it also guarantees an additional level of protection for customer accounts and related personal data.
They emphasize that thanks to this technological function, it will be possible to increase the level of security and convenience of providing services to customers by telephone. And without using the traditional additional questions to obtain their personal data. Especially the first place of work, the nickname of the pet, etc.
Human Rights Commissioner Lyudmila Denisova reported new fraudulent schemes. Allegedly, letters are sent to email from Privatbank and Oschadbank, which are actually aimed at stealing personal data and even funds from accounts.
The emails allegedly ask users to confirm payment or update accounts. Lyudmila Denisova urges not to open any links in such letters and not to download any attachments. Read more about the new scheme and how to protect yourself from fraud here.
Source: 24 Tv
John Wilkes is a seasoned journalist and author at Div Bracket. He specializes in covering trending news across a wide range of topics, from politics to entertainment and everything in between.
