Artificial intelligence models have capabilities on almost everyone’s tongue these days. These vehicles, which continue to surprise people with what they can do, with healthcareIt is believed that it can also be used in

A recent study found that the popular chatbot ChatGPT is quite good at answering health questions. The research, conducted by researchers at New York University (NYU) in the US, is published on JMIR Medical Education.

According to scientists, ChatGPT’s reactions were indistinguishable from those of humans.

The NYU research team presented ten patient questions and answers to 392 people ages 18 and older. Half of them Produced by ChatGPT, the other half by a healthcare professional had been provided. The participants were asked to guess the source of the answers. They were also asked to rate the answers using a 5-point scale, divided into “completely unreliable” and “completely reliable”.

As a result, the research revealed that it is difficult to distinguish between chatbot and human-generated responses. Average participants 65%’It was said that in the neighborhood I could correctly find out whose answers belonged.

The study also measures participants’ overall trust in chatbots. It was noticeable in the results that the answers about health were not very reliable. Disease diagnosis and treatment recommendations were also the least reliable category. The highest confidence percentage was for questions such as scheduling an appointment.

The researchers say the findings provide insight into the potential of healthcare chatbots in the future. However, They also emphasize the need for more research. It would not be correct to conclude with one study that chatbots will be used in the field of health. As is known, artificial intelligence tools can often produce false information and worry experts.

We have previously seen a study on the use of chatbots in healthcare. The April study found that ChatGPT could provide better answers to questions from patients than doctors.