The logistics company Bleckmann has left the legacy behind and is fully committed to modernization. The logistics expert chose Boomi’s cloud-native integration platform to cut the onboarding process in half.
Bleckmann decided it was time to modernize the company and replace its legacy with Boomi’s AtomSphere platform. This sped up the onboarding process for customers by up to half.
WHO?
A major player in logistics for omnichannel retail, Bleckmann has a history dating back to the Netherlands in the 19th century. Today, the company uses its more than one and a half centuries of experience to provide logistical support to partners in the fashion and lifestyle sectors.
Bleckmann has over one million square meters of storage space, on which five thousand employees work. Around twenty million units are shipped worldwide every year.
crossing
Two years ago, the fast-growing company decided to modernize and get rid of its legacy middleware. Bleckmann teamed up with B-Flow and Boomi (who know how to deal with legacy issues) and have reaped the benefits ever since.
Prior to working with Boomi, visibility was significantly lower and it was harder for Bleckmann to spot potential issues. Actually, there was no overall overview in the IT area.
The integration team had to constantly build an interface every time a new customer was won; a process that has taken far too long. In addition, customers had to customize their own systems to complement Bleckmann’s.
implementation and results
Bleckmann chose Boomi for four main reasons:
- flexibility
- scalability
- user friendliness
- cost efficiency
Boomi has now migrated over 1,500 interfaces to its platform and implemented a ticketing system. This allows the Bleckmann teams to work more proactively, which they believe also benefits customer service. In addition, the Bleckmann employees also use the AtomSphere platform to connect to the customer’s ERPs, for warehouse management and transport, as well as for practical handling with customs.
The logistics expert can count on Boomi’s partner B-flow for support with integrations and in dealing with new technologies. Bleckmann uses the 24-hour service, which is particularly useful at peak times in the industry. After all, many customers work in B2C and then problems have to be solved as quickly as possible.
The Bleckmann IT team now receives all the necessary data on one platform. This makes it easier to pass on problems to the developers, who in turn find a solution faster than before.
According to Tom Verstichel, Head of Integration at Bleckmann, the biggest benefit is that there is no more downtime; Installing updates and onboarding new customers can now be done without platform downtime or requiring a reboot. He also points out that efficiency at Bleckmann has increased by more than half.
This case history was developed in collaboration with Boomi.