just a few days ago Microsoft has released update KB5013943 for Windows 11which includes a good set of fixes for previously identified operating system issues. This update is part of regular Windows updates, so users who have Automatic Updates enabled have received it in recent days. So we can conclude that an important part of Windows 11 users already have it.

In general, the updates are positive, but we never get tired the most sensible thing is not to apply them right away, but wait a few days to verify that they are safe. Unless, of course, these are security updates, in which case the benefits usually outweigh the risks, it’s best to wait for them to spread and test before you make the leap. And it is in this way that it is possible that some of the problems that may affect you will reach the public.

This is the case, as the security company Sophos has expanded, update KB5013943 and as we can read on its website, thas an incompatibility issue with Sophos Antiviruswhich can lead to system hanging and blue screen (BSOD). The company is already working on the necessary solutions to prevent this from happening, and in the meantime is urging its users to suspend Windows 11 automatic updates to avoid downloading and installing the issue.

Windows 11 update incompatible with Sophos software affects version 4.0.1, the most current, as well as the alpha version 4.1, although it already has an automatic update that solves the problem. Since we are talking about a development version for testing, we can understand that Sophos already has a solution in place, but for security reasons, it is better to first evaluate its proper functioning among users who have opted for a pre-release version.

Meanwhile, for Windows 11 users with the standard version of Sophos who already have problems, the company recommends that you uninstall the update. Because they can be seen in a loop of BSOD screenshots that would prevent them from accessing the desktop normally, here are the steps recommended by the company to resolve them:

• Boot the system to display the BSOD and restart automatically
• The Advanced Repair Options button appears 3 times
• Click on See Advanced Repair Options
• Choose Troubleshooting> Advanced Options> Uninstall Updates
• Choose Uninstall the latest quality update