On a normal day, you try to turn on your computer. A few minutes later you are greeted by an arrogant person instead of a table. blue screen of death (BSOD). If you’re a Windows user, you’ve probably witnessed a scenario like this at some point in history, which is one of the most disturbing scenarios in existence.

Even though startup problems are becoming less and less common as the computer improves, we can still encounter some situations where our operating system literally crashes. Microsoft itself says that’s what some Windows 11 users are experiencing these days.

BSOD, a headache that’s still alive

The Redmond company stated this week that it is investigating a bug that prevents the latest operating system from starting correctly. The problem is specifically with a blue screen of death showing the message “”.UNSUPPORTED_PROCESSORAfter installing the KB5029351 update.

While no official conclusions have yet been made as to what happened, affected Reddit users suggest that the issue is related to the BIOS update MSI has released for some of their motherboards. This was to prepare devices to work with 14th generation Intel processors.

Users came to this preliminary conclusion, discovering that many of them have something in common: MSI Z690 and Z790 motherboards By updating the BIOS to the latest version released by the manufacturer. They also indicated how they could fix the error temporarily.

From what they said, a series of reboots could allow Windows 11 to automatically reverse the effects of the installation and start normally after the fright. This solution was also suggested by the Microsoft company, which decided to withdraw the update until they identified the source of the problem.

Before making any general availability, let’s remember that Windows Updates “go through” different preliminary stages. But Windows runs on millions of devices. different hardware in different combinations, this usually means that updates sometimes break things.

While it is important to keep our equipment up-to-date to receive the latest security patches and improvements, it is also recommended that we have backup copies to deal with unforeseen situations. And if your Windows won’t start, we have a dedicated article on Xataka with the most common solutions you can try to repair it.

Images: Microsoft

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