Special editorial call center for law firms

With Taa Call Solution you have a high-performing and low-cost reportable workforce.

Taa Call Solution, What is Taa Call SolutionEnterprise?

Taa call solution; It is a constantly renewed software produced by sha software with the knowledge and experience gained after the product of uyap katibim, in which law firms examine and analyze all processes related to their debtors, organize them, create different scenarios and work fully integrated with the Uyap system , directly supervise call center personnel and create detailed reports.

Your call center personnel; If you are not currently using the central CRM software, and you call the debtor by calling a mobile or landline phone, your staff;

How many calls you make/answer per day,

· Positive or negative status of calls,

How many minutes they talked,

· Daily/monthly/annual staff call performance,

· Retrospective and direct call recordings,

· You have no idea about a lot of information like calling/pausing directly.

· It is compatible with Uyap Attorney Portal, you can transfer your search results with one click with Uyap Katibim software and your agents can see the search results.

· You can assign jobs to your users and manage the assigned jobs.

Thanks to the Integrated Messenger Module, users can send instant messages to each other.

· Thanks to the payment promise reminder function, you will not have any problems with your payment promises.

Uyap compatible call center software

It is constantly updated in accordance with your requests.

Taa call solution; It is 100% compatible with the Uyap system, you can automatically run a batch query from the Uyap system, the query results will be displayed on the agent screen, and your call center staff can make transactions in the Uyap system.

We are assertive with the lowest price guarantee,

· You can test Taa Call Solution for free for 15 days, without any purchase obligation,

· Advanced reporting function,

· Any filter for all data in your system,

· Ability to export according to criteria without slowing down the system,

· The function of automatic processing of the contact number you add to a folder of a debtor who has more than one file, to all folders registered in the system,

Possibility to add an unlimited number of parties to the debtor slip,

· Possibility to add unlimited contact details to the debtor slip,

· Possibility to open more than one accounts receivable sheet, to perform multiple transactions at the same time with tab logic.

Taa call solution; 100% COMPATIBLE WITH UYAP LAWYER PORTAL AND BANKING INSTITUTIONS

Auto dial – Predictive dialer

It is the system that automatically calls the customers or persons to be called in the predetermined lists and connects them to the customer representatives,

· Automatic call list creation function,

Possibility to set the start and end time of automatic search,

· Ability to transfer automatic call to a group or person,

· Ability to call more than one person at a time,

· Ability to redial busy and unreachable phones,

· Ability to track customer representatives directly,

Reporting the interview statistics of the staff,

· It has features like reporting the duration and statistics of all interviews.

· Taa call solutionYou have a high-performing and low-cost reportable workforce,

· You can measure the performance of your staff,

· Taa call solutionUnlike other call center software, it was designed with the needs of law firms in mind.

· Taa call solutionYou can automatically query your Uyap files with

· Call center can enable your staff to see,

· Your staff does not have to make inquiries again.

Integrated with performance tracking software; so you can use at the same time,

It is 50% more economical than other PBX software,

Taa Call Solution is only sold for law firms,

We commit to add the additional features requested by the user within 3 working days,

Low annual support fee guarantee, your call center employees can use your Uyap connection without any problems,

· You can conduct a collective investigation through the Uyap system, and all your call center personnel can see the results,

Automatic search with artificial intelligence helps you reach valuable data and increase the number of positive searches.

It is a software-based IP PBX PBX that replaces traditional PBX hardware,

Customizable work setup for law firms,

· Simple management with user-friendly, easy-to-understand interfaces. Using the existing network structure,

Calling using virtual voice services,

Calling via existing GSM lines (mobile),

Calling via fixed telecom lines,

· Ability to keep audio recordings of all conversations,

· Uyap Lawyers Portal to perform all transactions,

· Ability to send text messages with 118 Tckno (Documentation required),

· Request all operators number with 118 Tckno (Documentation required),

· 118 Bulk mail sending (Documentation required),

· Ability to send SMS through SMS integrated companies(Documentation required),

· Ability to send SMS through existing GSM (mobile) lines,

· Ability to see SMS through existing GSM (mobile) lines,

· Ability to display caller information with integrated phone book,

· Smart call forwarding,

· Call management Send SMS easily with integrated SMS system,

· Automatic voicemail playback,

· Automatic dialing (Predictive Dialer),

· Advanced reporting,

· Recording and reporting incoming calls outside working hours,

· It has many features such as missed call notification.

Automatic voicemail software

It is a system that automatically calls the customers or persons to be called in the predetermined lists and plays a recorded voice message.

· Automatic creation of call lists,

Possibility to set the start and end time of automatic search,

· Ability to transfer automatic call to a group or person,

· Ability to call more than one person at a time,

· Ability to redial busy and unreachable phones,

Reporting the duration and statistics of all interviews,

It has many functions, such as transferring the phone/line to the customer representative at the end of the message when requested.

Call Center VoIP Phone (PC Phone)

It is full Turkish, user friendly and easy to use phone software.

· Ability to display the caller’s number and contact details,

· Transfer calls at the touch of a button,

· Ability to show Busy/Do Not Disturb status of other subscribers,

Advanced call recording (dialed, dialed, missed calls) Integration with CRM/back office applications,

· Ability to send text messages to the number on the screen and to new numbers,

· Ability to view incoming SMS (short message) on the SIM card,

· There are many functions, such as sending SMS (short message) from a SIM card.

Taa Call Solution/ Taa Call Solution

It is completely proprietary software, created with the needs of enforcement-focused law firms in mind, tested in 10 law firms for 3 months, finalized after making necessary updates, and offered for sale.

Although the cost is 30% lower than the competitors, the performance is 100% higher.

We offer a free trial version of our software,

Thanks to the Server Switchboard to be installed in your office, you can perform transactions both locally and outside the office by connecting to your own exchange,

· Your voice recordings, customer information, debtor information, etc. all your data are under your control, you can keep them encrypted on your own server,

· Through the system; It has SMS query with TC identity number, number query with TC identity number, contact query with phone.(You must sign a contract with a Btk licensed company)

· Working fully integrated with the Uyap Attorney Portal system, it constantly checks the updates,

Minimum System Requirements

· Minimal administrative/agent/client computers for 100% stable system operation

· Windows 7 64-bit operating system,

i3 CPU (processor),

· 4 GB RAM (memory),

· Wired network connection,

· Cat6/Gigabit network infrastructure,

· Stable internet infrastructure required

Source: Haber Safir

Alice

Alice Smith is a seasoned journalist and writer for Div Bracket. She has a keen sense of what’s important and is always on top of the latest trends. Alice provides in-depth coverage of the most talked-about news stories, delivering insightful and thought-provoking articles that keep her readers informed and engaged.