How does it work

The developers say that their technology will be useful in the sales department (to develop language modules and improve more effective interaction with customers), support (to control the quality of service), and in the marketing department (to better analyze the results of advertising campaigns). .

A use case provides advanced employee performance analysis. Usually this requires the control department to listen to the entire dialogue with the customer, identify any faults in it and make appropriate recommendations. This makes it impossible to check all audio recordings as it takes a lot of time. Artificial intelligence simplifies and shortens this task.

Ringostat’s sales department was the first to test its AI capabilities. Previously, our managers and curators spent an average of half an hour analyzing a 7-13 minute conversation. In addition to listening directly, it was necessary to advise the employee on how the work could be improved. Now artificial intelligence helps us in all these matters,
– Says the developers from Ringostat.

You can now spot red flags simply by checking your call log. The results of each search will contain a short text description (summary) of the search’s topic, features, and hotspots. So you can only dive into challenges that seem dubious.

Ringostat AI understands multiple languages ​​and converts them to text for quick reading. The system can recognize different voices and separate dialogue expressions. It also sets the mood of the conversation with both the customer and the employee.

The company offers a trial period

You can test the software for free for 14 days as stated on the official site.

The company also offers 1,000 free minutes for each participating company; this means an average of 100 to 200 calls and can be analyzed with artificial intelligence to understand if this product is right for you.

The subscription price depends on the selected package; you can connect individual functions to the main Telephony service or use them separately.