Digital fragmentation now follows digital transformation. Every organization has a lot of data, but unless you use it properly, it is of no use to you.
During Boomi on Tour in Amsterdam, Boomi CEO Steve Lucas knows better than anyone how to capture the entire audience’s attention. Listening to him for half an hour makes you want to step on the gas. The man has an impressive amount of energy, which he happily combines with useful topics.
First, some background information: A year ago, Lucas took over the management from David Meredith, who had been at the helm of the company for almost a year. Boomi had just regained its footing following its spin-off from Dell, 13 years after Dell acquired the company.
Shortly after Lucas’ appointment, AI made a major breakthrough with the introduction of ChatGPT to the general public. The signal for him to completely renew Boomi from the inside out, with AI as the central framework.
Capitalize on change
Before we move on to AI, today Lucas talks about Boomi’s main goal: capitalizing on change. “Boomi is working on technology to help you as a company focus on the opportunities that come with change.” In his report, he cites the example of the now world-famous Las Vegas Sphere dome which has been in operation since this year.
“With Sphere you can see what you can achieve with new technology and a solid structure. Whether it’s generative AI, an S4/HANA migration or an improvement within the logistics chain, we see the change, the opportunity.”
Do you all know someone in the organization who quickly purchased and integrated an application without looking at the rest?
Boomi CEO Steve Lucas
On the other hand, he is not blind to reality and makes the whole room laugh with this question: “Do you know anyone in the organization who quickly purchased and integrated an application without looking at the rest?” App proliferation and the associated data fragmentation is an ever-increasing problem.
Digital fragmentation
“Digital transformation is evolving into digital fragmentation,” says Lucas. According to a study by Boomi, on average, a company with more than 1,000 employees uses 364 SaaS apps. Of these companies, 79 percent have more than 100 data sources and 30 percent have more than 1,000. The same research shows that 19 percent of boards believe they are not yet where they want to be with their digital transformation.
He believes that integration and automation are largely holding back business today. It goes without saying that he speaks for his business, but it remains an important challenge for companies. “Networking is the first step, automation follows.”
New CEO, new focus
Upon his arrival, Lucas immediately pointed everyone in the right direction. Coincidentally, ChatGPT created a lot of hype when he was named CEO of Boomi. Immediately there was a hyper-sharp focus to maximize the AI map.
Boomi is now known for its “recipes” that allow connections to be made to specific actions. These won’t go away, but Lucas sees a much more important development with Boomi GPT. Yes, Boomi wasn’t particularly original when it came to coming up with a name.
Digital transformation is moving towards digital fragmentation.
Boomi CEO Steve Lucas
Boomi GPT is trained on hundreds of millions of connections, data and numerous integration patterns. “For example, you can ask our AI a question about a new integration. Boomi GPT gives you options and then opens Boomi Canvas where all important tables and fields are linked. Then everything works and it only takes a minute.”
Lucas emphasizes in his lecture that this is just the beginning. The more AI is used, the better Boomi GPT becomes. “We know every integration we’ve ever done. All 200 million integrations are included in our AI model.”
BYOT?
By the way, not everything has to run through Boomi’s AI. “Say you want to enrich your sales team’s lead process. Instead of a person spending an hour aggregating information from Salesforce, LinkedIn, and other channels, you can let our AI do it by allowing ChatGPT to aggregate that information and transcribe it for you.”
Suddenly behind his back is a large Transformer robot on a slide. “BYOT! Bring your own transformer.” Choose which AI model will serve as the “transformer,” what connectors you want to attach to it, and create your own composition. “Every company will create their GPT or Copilot, why not bundle them together? This time everyone gets their own Clippy with useful information.”
Finally, he places particular emphasis on further integrating native AI into Boomi. This should lead to even more autonomous designs, management and orchestration.
When we listen to the people at Boomi, even at the C-level, we feel a pleasant atmosphere in the team. Everyone sees Lucas’ enthusiasm and his uncomplicated nature, with the right focus. Boomi has come much further in a year than we ever imagined. The company was once again Mojo was found after the Dell spinoff and has no intention of looking in the rearview mirror.