Oracle Netsuite has received a number of new features with generative AI. The most notable of these is Text Enhance, which is powered by Oracle Cloud Infrastructure (OCI) and integrated throughout the product.

There are new AI capabilities with Oracle Netsuite. Of these, Text Enhance is the most noticeable. This is generative AI that supports companies in various aspects of their operations through a complete NetSuite account.

All-rounder

This system allows users to search for relevant data to create and refine specific content. Organizations need to be able to work faster and more efficiently.

Text Enhance is designed to help users streamline and automate processes. Oracle sees this upgrade as an opportunity for many departments within a company:

• Finance and Accounting – Speed ​​up receipts, close books faster or summarize financial reports
• Supply chain and operations – optimize logistics and purchasing, strengthen communication or create product descriptions
• Sales and Marketing – Speed ​​up tasks for campaigns, generate emails and responses, or create proposals and offers
• HR – Writing job offers, generating positive feedback or employee performance summaries
• Customer Support – Respond to customers online, generate escalations for internal teams, or update us on current issues

This new feature is intended to respect companies’ privacy, security and data. No customer data will be passed on to LLM providers. They are also not visible to third parties and other customers.

At the beginning of the year, Oracle also equipped a number of its own branded products with the necessary generative AI. Almost exactly a year ago there was also a major update for NetSuite.