The Android 14 update for compatible Pixel smartphones is almost out. Even other OEMs like OnePlus, Samsung, Xiaomi are working to bring this feature to their smartphones and tablets. After some new features and improvements, the latest Android 14 update has become a cause for concern for some Pixel users who are facing issues while accessing storage.

Details of Android 14 storage access issue

The issue is seen on Pixel 6 and later models with multiple profiles on the phone while running the latest Android 14 version. On phones with “user, guest, limited profile, and child” profiles without signing in to Google Accounts. There is a problem within the main user or work profiles. In response to the widespread issue, Google responded in detail on how they are working to alleviate the issues.

Problems can be caused by a variety of issues: “Depending on the device, this issue may result in the primary user being unable to access media storage. Alternatively, the issue may cause the device to reboot with the message “Factory data reset”. If this message is accepted, data that is not backed up may be lost, and if this message is rejected, the device will reboot several times with the message “Pixel is starting up”. »

Google has already updated Google Play to fix this issue. Users can go to: Settings > Security and Privacy > System and Update > Google Play System, To get the latest update.

The company aims to solve the problem without a factory reset. Well, let’s keep our fingers crossed until the problematic devices are completely resolved. We hope that other smartphones such as the Galaxy S23, which received the Android 14-based One UI 6 update in some countries today, will not experience these problems.