The lack of audio is known to affect videos uploaded to Instagram between June 2013 and October 2014, when the social network introduced video support. The issue persists on both desktop and mobile platforms; This indicates that the issue is most likely platform-related and has nothing to do with copyright issues.

Audio loss in these videos is a major problem for users who have been using Instagram since its early days. Many people use this platform to document and share important moments in their lives, and audio often plays an important role in preserving the essence of these memories.

Company reaction

Meta Platforms, Instagram’s parent company, acknowledged the issue and assured users that it was actively working on a solution. However, Meta did not disclose the specific reasons for the failure and did not offer an approximate time frame for its elimination.

Meta spokesperson Sein Kim said in a statement:

We’re aware that some people are having trouble accessing audio from older broadcast posts due to an error. The issue is being resolved, we apologize for the inconvenience.

Affected users can expect the issue to be resolved as soon as Meta Platforms resolves the technical issues.