If you can’t make calls or access the internet due to problems with your carrier’s network, that doesn’t necessarily mean you’re completely out of touch. You can change the operator to another operator yourself within a few minutes. 24 Channels tells you how to do it.

In Ukraine, there is national roaming, which allows you to switch between operators Kyivstar, Vodafone and lifecell without changing SIM cards and tariffs.

How to change the operator:

1. Turn off automatic network selection on your phone.

• for Android: settings – mobile network – operator.
• for iOS: options – cellular data – network selection.

2. Manually find and select an available network: Vodafone UA, UA Kyivstar, lifecell.

3. If the connection fails, try again or choose a different network. If it doesn’t work, restart the phone.

4. Check if you can make calls or send SMS

5. Once a day, try switching to your carrier’s network manually or by turning on automatic network selection.

Enable manual network selection / Photo 24 channel

By the way, the press service of the Diya service recommended that you open the application while connected to your home Wi-Fi so that your documents can be downloaded.

Kyivstar malfunction: what is known

Around 7:00 in the morning, users began to report problems with the Kyivstar network: it was impossible to make calls, it was possible to send messages, but many also had problems with the Internet.

Kyivstar announced that there was a technical malfunction as of 8:00 in the morning; As a result, communications and Internet access services may be unavailable for some subscriber base.