Currently, the Kyivstar company is very careful about the conditions for restoring communications after a large-scale failure on December 12. The president of Kyivstar spoke about the stage of re-establishment of the network as of December 13 in the live broadcast of the telethon.

Reaction of the company president

Komarov noted that the company is currently acting according to the accepted plan. Despite all the obstacles so far, it is being released, but not on time.

Kyivstar is expected to restore half of the services in the first half of December 13. However, it is clear that this did not happen, but Kyivstar continues to move towards restoring some services in the afternoon.

Scenarios for restoring communication

Previously, Kyivstar president Oleksandr Komarov stated in an interview with Forbes that he has several scenarios for restoring communication for subscribers.

He is fundamental and optimistic that the company will begin to restore customer service.

We partially restored fixed internet for our home internet base. We will gradually restore services to the entire customer base of fixed Internet in the near future,
– assured Komarov.

The company’s president emphasized that the job is a little more difficult in mobile services. Komarov expressed the hope that today, that is, on December 13, it will be possible to start restoring this service.

However, he noted that uncertainty is still high. According to him, new problems may arise when the system is reinstalled. He noted that the entire system should be tested to ensure there is no malware or conditional backdoor left by this attack, which leaves an unprotected perimeter.

The company’s president emphasized that recovery is a complex, iterative process.

Komarov emphasized that, on the one hand, we are improving, on the other hand, we are limited in resources, since any connection to the network is not done automatically, but manually, through appropriate control.

Status of the Kyivstar network: latest news

• As of the evening of December 12, the Kyivstar company said that the company’s specialists had partially restored the operation of fixed communications services.
• Kyivstar states that the restoration of services may occur gradually and will try to restore services by December 13, 2023.
• The company also noted that after the network is stabilized, all subscribers and corporate customers who cannot benefit from the company’s services as a result of the hacker attack will receive compensation.