The company’s press service informed Ukrinform about this.

“Kyivstar experts and our partners did everything possible to save the network from the consequences of a cyber attack unprecedented for global telecommunications. As of 18:00 on 12/13/2023, our experts began activating voice communications throughout Ukraine,” the company said. reported.

The message explains that the restoration of services will occur gradually, so short-term difficulties are still possible until the end of the day.

“In this case, we recommend that subscribers reboot their phone and disable the VoLTE service; this can be done in the phone’s settings. Currently, the company’s experts are working on restoring data and SMS services, and we hope that they will also be restored within 24 hours,” the message reads.

After complete repair and stabilization of the network, Kyivstar will begin to prepare and provide compensation to all subscribers and corporate customers who cannot use the company’s services due to the hacker attack.

As reported, on the morning of December 12, Kyivstar, one of Ukraine’s largest mobile operators, experienced a technical malfunction. The company later confirmed that it was the victim of a “strong hacker attack.”

At the same time, one of the Russian fake hacker groups claimed responsibility for the attack on Kievstar.