Let us remind you that the incident caused a significant disruption in the work of the Kyivstar network, and mobile communications, as well as mobile and home internet services, were interrupted for several days.

Previously, Kyivstar President Oleksandr Komarov stated that 40% of the operator’s infrastructure was destroyed as a result of the attack. In particular, thousands of virtual servers and computers were destroyed. Experts also emphasized that the attack on Kievstar was the largest incident during the full-scale occupation. It was also the first case of a cyberattack that completely destroyed the core of a telecommunications operator.

What about user data?

The Security Service of Ukraine (SBU) expressed concern about the possibility of confidential data being compromised by Russian hackers during the attack. It was claimed that hackers were able to access personal information, track the location of phones, intercept SMS messages and possibly take over Telegram accounts with significant access privileges.

At the same time, Kyivstar also has information indicating that “months of hacker access and leakage of subscribers’ personal data have been ‘inside’ the company.” did not approve. Meanwhile, the company continues to investigate and offers several versions of how attackers could get “inside” and cause such damage.

Compensation

In response to the attack, Kyivstar took measures to address the consequences suffered by its customers. The company canceled the subscription fees of its subscribers in order to compensate for the outage. The damages reported by VEON include the costs incurred to implement these compensatory measures.