OnePlus apologizes for the error in OnePlus 12R, is ready to refund the customer
February 17, 2024
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OnePlusThe well-known Chinese smartphone manufacturer recently admitted that it made a mistake with the internal memory of its latest model. OnePlus 12R. La società ha infatti approved All
OnePlusThe well-known Chinese smartphone manufacturer recently admitted that it made a mistake with the internal memory of its latest model. OnePlus 12R. La società ha infatti approved All variants of the device use UFS 3.1 storage systemand not the fastest and most performing UFS 4.0 as advertised for the version with 16 GB RAM and 256 GB memory.
OnePlus apologizes for the error in OnePlus 12R, is ready to refund the customer
The bug was discovered by some users who noticed differences in read and write speeds between the OnePlus 12R and other smartphones equipped with UFS 4.0. OnePlus therefore apologized for the inconvenience and explained that it was dealing with an error in communication due to confusion between different component suppliers.
However, this excuse is not enough to quell the discontent of many consumers who have already ordered the OnePlus 12R and expect to not receive a product with the promised features. For this reason, OnePlus has decided not to offer full refunds to all OnePlus 12R and 256GB owners who are unhappy with the UFS 3.1 memory.
Kinder Liu, president and COO of OnePlus, announced the decision in a post on the community’s official forum, where he also provided instructions for requesting a refund. Do not hesitate to contact the customer support team, get the latest information on the situation and follow the specified procedure. Hurry up and claim as the refund is valid until March 16th.
OnePlus also underlined that the OnePlus 12R is a mid-range smartphone with impressive specifications that is not affected by UFS 3.1 memory. Il dispositivo ha infatti uno sChermo OLED and 6.7 inch resolution 1.5K, brightness di peak di 4,500 nits 120Hz update frequency. L.The rear camera consists of three sensors, the main of which is 50MP. Province The processor is Snapdragon 8 Gen 2 paired with up to 16GB of RAM and up to 256GB of storage. The battery is 5,000mAh and supports 100W fast charging.
What remains will be enough to regain the consumer’s trust, and there are other arguments regarding the overall quality of your product.
John Wilkes is a seasoned journalist and author at Div Bracket. He specializes in covering trending news across a wide range of topics, from politics to entertainment and everything in between.