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ServiceNow expands its operational technology with the acquisition of Dutch 4Industry and the EY Smart Daily Management app to accelerate digital transformation in industrial sectors. ServiceNow has announced
ServiceNow expands its operational technology with the acquisition of Dutch 4Industry and the EY Smart Daily Management app to accelerate digital transformation in industrial sectors.
ServiceNow has announced that it has entered into an agreement to acquire 4Industry, a Dutch technology partner for the manufacturing industry. At the same time, the acquisition of Smart Daily Management, a digital employee application from EY, was completed. These acquisitions aim to expand ServiceNow’s existing operational technology (OT) capabilities, add connected worker solutions, and increase expertise in industries such as manufacturing, energy, and transportation and logistics.
4Industry, founded in 2018, offers a mobile application that makes work in the workplace more efficient and enjoyable through digital tools. Designed to improve efficiency in time-consuming tasks, EY’s Smart Daily Management app enables ServiceNow industrial customers to increase their operational efficiency. ServiceNow will leverage the expertise and technologies of 4Industry and Smart Daily Management to develop a new Connected Worker solution on its own platform, expected to be available in 2025.
The acquisitions align with ServiceNow’s investments in European technology and talent. ServiceNow has a close collaboration with EY and an implementation partnership with Plat4mation, focusing on both existing OT solutions and future Connected Worker solutions.
The Smart Daily Management acquisition was completed in early March, while the 4Industry acquisition is expected to close in the coming weeks. Financial details of the agreements were not disclosed. These acquisitions follow ServiceNow’s previous acquisitions, including UltimateSuite, G2K, Atrinet’s NetACE technology and Element AI, as part of its commitment to providing valuable automation to its customers.
Source: IT Daily
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