According to a report from the Uptime Institute, major data center outages are becoming increasingly rare. But if a disaster occurs, it can cost the company a lot of money.
In order to continue to support the rapidly increasing digitalization, new data centers are springing up like mushrooms. The Uptime Institute has observed a declining trend in the number of data center incidents relative to the rate at which IT capacity is growing for several years. A new report based on publicly available data and experiences from data center operators confirms this positive trend.
Less disruptions
55 percent of operators experienced an outage in the last three years. Last year it was sixty percent, two years ago it was even 69 percent. In addition, only one in ten incidents in the last five years is classified as “serious”: That is four percent less than a year ago and ten percent less than two years ago.
According to Uptime Institute, there are several reasons for this, including the fact that many organizations are investing more in physical infrastructure redundancy. Other reasons include the move to the public cloud and the introduction of new technologies to comply with regulations around reporting and improve resiliency and energy performance.
High costs
However, disaster can always happen, and when it does happen, it can cost a lot of money. 54 percent of operators say their most recent incident cost at least $100,000. For sixteen percent, the last serious incident cost more than a million dollars.
A power outage appears to be the main cause of disruption in data centers. According to Uptime, the transition to power grids based on renewable energies, which many data centers are currently implementing, plays a role in this. Problems with cooling or with a third-party provider can also temporarily paralyze a data center. Another factor that often leads to errors is human error.
Even the largest cloud companies experience disruptions from time to time. Last summer, a fiber optic cable broke at a Microsoft data center in the Netherlands during a storm, temporarily rendering Azure services inaccessible. An incident at Google Cloud a few months earlier was even more dramatic: water damage following a fire in a data center restricted access to cloud services for weeks.