A few days ago at MCPRO we explored some of the main challenges facing companies looking to implement a hybrid workplace strategy. On that occasion, we talked to you about obstacles such as the importance of security in an increasingly widespread and dispersed infrastructure, having to deal with bottlenecks and insufficient performance, or facing costs that may be higher than originally expected.

In addition, and we will talk about it below, in a situation where a significant part of the company’s employees regularly perform their work remotely, we encounter other problems that are not exactly minor: the lack of a comprehensive vision of the company. devices that are integrated into the corporate network, a lack of vision that can lead to the growth of Shadow IT, less effective technical support or the need to implement new training events for employees.

Visibility

It can be difficult for IT managers in a dispersed workforce to identify performance, security or compatibility issues without a complete view of all devices, applications and networks in use. At the same time, effective problem solving is difficult without a clear understanding of the root cause of the problem, which in turn makes it difficult to make informed decisions.

This lack of visibility can also lead to a number of other negative consequences, such as the fact that problems can go unnoticed for longer periods of time, that networks and devices are not adequately protected, or that maintenance costs increase as a result. .

Lack of control

This lack of vision goes hand-in-hand with control over devices, which, especially in telecommuting scenarios, can be limited by the rise of Shadow IT. In this sense, it is much more common than many IT managers are willing to admit that many workers access company information and resources from personal devices or unsecured networks.

In addition, it is also quite common for them to use unauthorized applications for their work, which can compromise the security of information; or even, especially in a hybrid work modality, the loss (or theft) of devices containing confidential information.

Limited technical support

Although technical support solutions have improved enormously in recent years, it is true that employees who work remotely may have more difficulty accessing the technical assistance they need compared to those who have the opportunity to commute to the office, which can affect your productivity and job satisfaction.

And while the software is available, communication issues seem to multiply remotely, with access to employee devices working 95% of the time (which generates a lot of frustration in the 5% where it can’t). and remote employees may take longer to resolve technical issues than in-office employees.

Training

Without proper training, employees may struggle to use the tools that allow them to work remotely effectively. This can lead them to spend more time on tasks, make more mistakes when using new technologies, and feel frustrated and dissatisfied with their work.

in “Computing for a Hybrid World” We take a deeper look at these challenges and present the most interesting technologies that enable them. In this white paper, which you can download now completely free of charge, we analyze in detail issues such as:

• What challenges do businesses face in hybrid computing environments?
• What measures can be put in place to respond to these challenges.
• What role does the human component play beyond technology?
• What technology solutions support secure hybrid work.
• The differences between VPN, VDI and DaaS in the IT structure of companies.
• How to choose the best solution to meet the needs of a distributed workforce.