Almost three quarters of European organizations use AI, but a minority also provide training for employees on how to use the technology. This emerges from a study by ISACA.

In 73 percent of European organizations, employees now use AI. Only thirty percent of these organizations also provide training for employees in technology-related positions. 40 percent offer no training or education in using AI. This emerges from a survey conducted by ISACA among 601 European companies in March.

Organizations also lack guidelines on integrating AI. Only seventeen percent of respondents have developed formal rules for AI. European organizations have embraced the technology, but in practice they use it without training or rules. However, AI can access sensitive business data, but is not always accurate and not always suitable to play a role in the decision-making process.

Knowledge and mistrust

74 percent of those surveyed stated that they were not or only somewhat familiar with AI. According to Erik Prusch, CEO of ISACA, misjudgment of knowledge around AI is a big problem. Anyone who informs themselves about AI is wrong if they don’t start from scratch, he says. “Over the past year, understanding of AI has moved in the right direction, but not at the pace required.”

Survey respondents still say they are very or extremely concerned about the risks AI poses in the hands of malicious individuals. 61 percent are worried about it. This number hasn’t really moved forward compared to a previous survey, showing that little is being done to limit the risk itself.

The majority of respondents say that the lack of training cannot continue. 86 percent are of the opinion that further training will be necessary in the coming years in order to stay up to date in their position.