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[adv] Do you want to buy a printer or a managed print service? We give you some tips

  • June 12, 2024
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Do you have a small business? Do you urgently need a new or additional printer? Avoid panic buying and take a look at the alternative: Managed Print Services

[adv] Do you want to buy a printer or a managed print service? We give you some tips

Do you have a small business? Do you urgently need a new or additional printer? Avoid panic buying and take a look at the alternative: Managed Print Services (MPS).

Buying a printer is a long-term commitment that requires additional costs and attention throughout its lifetime: toner or ink for printing, integration into your existing system and professional support in case of technical problems.

The alternative is a subscription-based or managed print service. IDC defines it as a “consumption-based model for one or more devices, based on a pre-configured usage model.” The service includes any combination of printers, monthly print volume, ink or toner, and maintenance.

Brother’s Managed Print Service also includes a preliminary assessment and ongoing optimization of the printing environment.

Benefits of MPS for small businesses? Automatic supply of ink and toner, long-term support, saves money and effort. According to IDC research, more than half of European companies with fewer than 500 employees opted for subscription-based contracts, and even more would prefer an assessment and optimization service.

1. Refill the correct ink and toner

Scenario: Busy, busy, busy at the office! You have a long to-do list and are about to start a large print job. And then your printer runs out of ink. Now you also need to buy new cartridges from a local retailer. Hopefully, you have the right ink cartridge.

For this reason, 60% of companies with 1-9 employees prefer a subscription service (IDC) with automatic ink or toner delivery. Also useful for home users.

The time lost and the costs incurred by making the wrong purchase can add up significantly. You can avoid this with a managed print service that automatically delivers the right cartridge based on your print volume. Your printer is always ready to use. And you strengthen your sustainability image.

You can simply return the empty Brother cartridges and we will take care of recycling or remanufacturing them without creating any waste. You run your business and we do the rest.

How does a managed print service simplify replenishment?
With automatic delivery of the right ink or toner for your printer. When the toner or ink cartridge reaches a certain level, new cartridges are sent. Your printer is always ready to use.

2. Hidden costs when buying a printer

Buying the wrong cartridges and overspending. Your printer is broken and you have accumulated too much ink or toner to always be ready to print. Add to that the cost of ad hoc printer repairs and the hidden and unexpected costs add up significantly. You also have to take care of everything yourself.

With a managed printing service, you agree on a fixed and often cheaper price for consumables from a trusted supplier. You don’t waste time searching for the right cartridge at the best price.

With Brother’s Managed Print Service, you won’t experience any nasty surprises. You can see your usage at any time and we’ll send you new cartridges before they run out. No more unnecessary orders.

Repairs and maintenance are included in the price. The printer is covered by a warranty for the duration of the contract. You have easy access to support, which also extends the life of your device.

How do you save with Managed Print Service?

  • 30-40% cost savings
  • Maintenance included
  • Save time by focusing on your business, not your printer

Managed print services are much more efficient in terms of maintenance and administration. If you ever need to make changes to your service, simply log into the customer portal and it will be updated in minutes.

So how does a managed print service simplify printer budgeting?
By combining maintenance, support and deliveries into one clear monthly cost item.

3. Support with technical problems

Technical downtime is one of the biggest threats to productivity – 72% of IT decision makers agree that IT is responsible for increasing the overall efficiency of the business. Does your business rely on documentation? If so, a broken printer means it no longer works.

Purchasing a turnkey printer will likely require you to troubleshoot confusing online searches yourself or consult an expert, which takes time and requires waiting.

With MPS, you can get quick help from your service provider or a Brother expert when you need it – 98% of problems are solved over the phone. This level of support is one of the main reasons why 97% of MPS customers are still using Brother after 5 years.

How does managed printing service simplify technical support?
A lifetime warranty and unmatched “By Your Side” support are included in the monthly cost.

4. Remote printer management

Many companies work remotely or have hybrid employees. This makes printing more complicated. Do you manage different locations and need to monitor everything? Purchasing ad hoc printers takes a lot of time and effort. You often have multiple devices and don’t know how efficient or expensive they are.

With a service like MPS, you can easily manage as many printers as you need. The customer portal lets you keep track of key statistics for each printer.

A managed print service tracks the following:

  • Device performance
  • Device usage
  • Device status to avoid downtime

How does the managed print service simplify remote management?
By easily managing performance and usage.

5. Scalability in your organization

Many companies have big growth ambitions. They start with one printer, but eventually need several at different locations. MPS adapts to your company. With the free tool and the free functions, you can easily export settings from one printer to all other devices in MPS. Expansion to other (printing) locations is therefore easily possible.

How does a managed print service simplify scaling?
With a range of innovative devices to meet your business’s changing printing needs and a flexible, adaptable service offering.

6. Easy registration

Are you interested in a managed print service but a time-consuming registration process puts you off? No problem! Once you get in touch, the actual registration process is quick and easy. Everything in your contract is clear. You choose a fixed plan with a fixed number of pages or the option to pay for printing. It’s a simple investment where the little extra time at the beginning brings valuable long-term benefits.

Automatic cartridge delivery, cost-effectiveness, remote management, reliable technical support and easy login make printing easy. And when you choose MPS from Brother, you get professional-quality printers with the latest technology – ideal for small businesses like yours.

So be sure to consider a Managed Print Service before you buy your next printer. If you want to learn more about all the benefits and everything that’s included, click here to the dedicated MPS page.

If you would like more information on how MPS can help small businesses in particular, check out this interview with Brother printing expert Phil White.

Ready to get started with a managed print service? Fill out the contact form and our Brother team will get in touch with you.

This is a contribution from Brother. The publishers are not responsible for the content.

Source: IT Daily

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