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Smals, the Belgian government’s ICT service provider, has taken significant steps in the field of research and innovation over the past year, according to the organisation’s recently published
Smals, the Belgian government’s ICT service provider, has taken significant steps in the field of research and innovation over the past year, according to the organisation’s recently published activity report.
Smals has made great progress in research and development of new technologies over the past year. This is evident from the organisation’s activity report published today. Smals focused on AI, cryptography and data protection, among other things. The organisation has completed various projects that contribute to the efficiency and security of ICT services in the public sector.
Smals, for example, will have invested heavily in AI technology in 2023. One of the most notable developments is AI-enhanced development, where a copilot feature makes code suggestions to increase software developers’ productivity. This pilot has resulted in faster time to market and cost reduction.
In addition, Smals has established an AI competence center to research generative AI technologies. These technologies are used for data analysis, management automation, natural language processing and more.
Causal AI, which looks for causal relationships between parameters, is also a research direction of Smals. This technology can provide more transparency in policy support and AI-driven decision-making.
The advent of quantum computers poses a risk to the robustness of existing encryption. In the public sector, where a lot of sensitive data is processed, it is important to anticipate this. For this reason, Smals has conducted research into post-quantum cryptography. The research is intended to help the government be better prepared for future technological disruptions.
Smals has taken initiatives to improve the transition from old to new cryptographic mechanisms, all of which are relevant to data protection in a world where quantum computers are getting closer and closer.
An important innovation in 2023 was the development of a service for pseudonymizing INSZ numbers into structure-preserving pseudonyms. This service helps the government comply with GDPR regulations and better protect personal data.
Smals also has the ObliviousJoin us A technology has been introduced that enables personal data from different organizations to be merged efficiently and in a data protection-friendly manner.
As part of the optimization of customer support, Smals has worked on projects such as voice routing and Agent Assistance-Functions. These functions help to efficiently process requests from citizens and companies.
Smals is committed to translating technological progress into concrete initiatives and optimizing ICT services in the public sector. The 2023 Activity Report shows how the institution is translating the latest capabilities into concrete technological implementations that bring efficiency and security to the benefit of citizens.
Source: IT Daily
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