This was reported on the Vodafone Ukraine Telegram channel at 10:29 am.

What is the reason for Vodafone’s failure?

Some Vodafone subscribers in all regions of Ukraine experienced service disruptions for an hour this morning, the company noted.

It was noted that the company’s experts intervened immediately in the situation. Therefore, From 09:20, the provision of all essential services will be gradually resumed.

This was due to the failure of global information systems that affected the infrastructure of many companies around the world,
– says the message.

Service failure on July 19: What is known

• At 09.09 in the morning there was a malfunction in the customer service system of the company “Nova Poshta”. They reported that due to some software updates there was a technical malfunction in the customer service system. Later the company reported the following: the operation of all client systems and services is restored.
• Later, it was learned that there were also problems with Vodafone’s work. Especially when trying to call, silence, a pause, then short beeps and a knock on the door were heard. It was also reported that the mobile application was not working. There is an announcement about technical work.
• There were also failures in the work of one of the Ukrainian banks. It’s about Monobank. Users complained about the impossibility of creating a bank, which is one of the main means of volunteers to accumulate the necessary amounts for the needs of our armed forces. The founder of the company later reported that there was a global IT failure around the world due to the interaction of Crowdstrike antivirus with Windows. According to him, “many companies are collapsing.”
• It was also reported that there was a malfunction in “Sens Bank”. The bank has already confirmed that the display of products, cards and accounts does not work. In addition, it is not possible to transfer and exchange money and pay for services. It was also reported that customers cannot buy bonds and cars there. There are problems with opening deposits and loans, collection and references, etc.