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Intel could face class-action lawsuit over Core Gen 13 and Core Gen 14 failures

  • August 1, 2024
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The chip giant has confirmed that Intel Core Gen 13 and Core Gen 14 processors may suffer permanent damage, that some models before 2023 may also have corrosion

The chip giant has confirmed that Intel Core Gen 13 and Core Gen 14 processors may suffer permanent damage, that some models before 2023 may also have corrosion issues, and that it hopes to address stability issues with microcode update which in theory will end the use of too high a voltage which is the main culprit.

Those processors that have already taken damage They won’t have a solution This means that it will cause stability issues that may become more and more severe, and the only real and effective solution for those affected is to use the warranty and process an RMA. Intel assured that it is also reviewing some of the cases that were initially rejected, and encouraged all affected to use this resource again.

Processors affected by this issue They will be exchanged for new units at no cost for users. That’s what Intel has to do to comply with the law, but there seem to be signs that Intel made minor mistakes and that some customers are unhappy, details that could cost you a class-action lawsuit.

How a class action lawsuit could be filed against Intel

Class action already is in the initial stage, which is a research arm and is owned by Oklahoma-based Abington Cole + Ellery Group. The goal of this group of lawyers is simple:

  • Gather enough disgruntled affected users because they need enough plaintiffs.
  • Get indications that Intel may have breached its RMA processing obligations and its obligation to honor its product warranties.
  • Identify other defects related to the item used to substantiate the claim.

If they succeed in meeting these three goals, the class action will continue, and if Intel loses in court, it will most likely have to pay compensation to all users that have a Gen 13 or Gen 14 processor and that have been affected by the stability issues we already know about.

If you are wondering how much money we could be talking about, the truth is that it is impossible to predict with absolute certainty. The closest thing we have is AMD’s Bulldozer case where Sunnyvale had to pay $12.1 million for false advertising, resulting in individual payments of just over $35.

However, this case is not quite the same, because we are not talking about false advertising or processors from a few years ago, but rather current processors with a much higher value and permanent damage that forces the user to disassemble it, send it, wait for the receipt of a new one and reassemble it . The damage to the user is greaterand therefore the compensation should be higher.

AI generated images.

Source: Muy Computer

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