Just a few days ago, we told you that Intel was going to extend the warranty on Core Gen 13 and Gen 14 processors, a necessary measure given the stability issues that some models are facing. These stability issues are caused by damage that is irreversibleand which, according to Intel, are in most cases manufactured using high voltage.

To prevent such permanent damage, the company launches a microcode update which will prevent those CPUs from being overstressed, but this update will not fix the stability issues for those CPUs that have already been damaged. In this case, the affected users may process the RMA get a new processor.

The warranty extension is official and Intel has shared more information with me How exactly will this extension work?which processors will benefit from this and how should we proceed in each case if we have a CPU affected by this problem, since there are three different cases in total.

How an extended warranty works and why it’s important

The warranty for all affected processors is extended by two years from the date of purchase. In total they will have processors five-year warranty in Spain.

This warranty extension is important because gives more space to all affected users so they can order a replacement, and also serves as a backup for those who have a processor that is not yet affected by these issues, but I might end up developing them in the medium or even long term.

For example, imagine that your processor is working fine but within two years it will start giving you problems. With this extended warranty, you will be covered and able to request a replacement. Without an extended warranty, you would not have this option.

Intel processors with extended warranty

As we can see in the attached table, the processors that benefit from this extended warranty are Core i5 13600K-KF, Core i5-14600K-KF and higherincluding Core i7-13700, Core i7-14700, Core i9-13900 and Core i9-14900 in the non-K series Core i5-13600, Core i5-14600 and below are not covered by this extended warranty.

Warranty extension applies both to already purchased processors and new purchases. This means that if we buy any of the processors included in this box, we will have a five-year warranty. This warranty applies worldwide and applies to boxed processors (retail channel), unboxed processors, and processors purchased in pre-assembled equipment or integrated systems.

What should I do if my CPU is having problems?

Basically you have to request replacement through warranty RMA processing. The procedure varies depending on how you purchased the processor. In order to avoid any doubt, in any case, you must do the following:

• Processor in a box: You must contact Intel Customer Service.
• Processors without box: in this case you must contact the place where you purchased the processor.
• Processors in OEM equipment or in integrated systems: you must contact the device manufacturer.

If you have any questions, you can leave them in the comments and I will help you solve them. I remind you that while we wait for a microcode update to fix the high voltage issue, it is essential that you use Default power settings at the BIOS level for your Intel Core Gen 13 and Gen 14 processor.