Lately many Microsoft Office users Outlook, Word and OneNote He started encountering frequent crashes while writing, checking articles, or performing other writing tasks in applications such as .

According to Microsoft’s statement, this issue exists In Office 2407 version arises and 17830.20138 It can be seen in installations of or later. To understand whether your system is affected by this situation, it is necessary to check whether events with the code Event 1000 or Event 1001 appear in the Event Viewer.

This code looks like this:

“Crashed application name: OUTLOOK.EXE, version: 16.0.17830.20138, time stamp: 0x66aaad8c

Name of the faulty module: mscss7it.dll, version: 16.0.12527.20122, time stamp: 0x5e439ea1

Exception code: 0xc0000005

Error offset: 0x000000000003e518

Invalid process ID: 0x0x51B0

Application start time with error: 0x0x1DAE97DD89190C3″

On the other hand, in this bug report module name This may vary depending on the device language. For example, for Turkish, an error like mscss7tr.dll will appear.

According to Microsoft’s statement, the cause of this issue is outdated language packs. In the statement made on this topic, “This issue can occur if the language pack version has not been updated to the current version. In the folder C:\Program Files\Microsoft Office\root\Office16\ mscss7xx.dlIf you check the version of the l file, it should be close to the Office version, but may not match exactly.” The expression was used.