Don’t know what Microsoft Copilot can do for your business? Kyndryl helps companies find the right applications for the AI ​​assistant.

Microsoft Copilot has been around for a year now, but some companies are doing a lot more with it than others. Kyndryl is launching a brand new program for companies that have not yet discovered the value of Copilot GenAI for the workspace-occupy. This “helpline” for Microsoft Copilot is intended to help companies use AI more efficiently.

Kyndryl conducted a study in collaboration with Microsoft to convince people to use Copilot. Seven out of ten employees who already use it report increased productivity and time savings of up to ten hours per month. A similarly high percentage also see an improvement in the quality of their work. Given the commercial importance, this cannot really be described as a completely independent investigation.

First aid for copilot

Among other things, Kyndryl will organize workshops to learn how to use Copilot and promote AI skills. Kyndryl consultants will also visit you to identify use cases and processes where Copilot can help. Kyndryl will then help you optimize the Copilot extensions to achieve the best results.

Many companies could use help implementing Copilot. Microsoft is integrating the AI ​​assistant more deeply into its applications and constantly adding new features, but users don’t always know what to do with them. Complaints about Copilot’s performance are no exception.

Salesforce CEO Marc Benioff even publicly mocked Microsoft Copilot during the recent Dreamforce conference. He compares Copilot to Clippy. For younger readers: Clippy is a former AI tool from the 2000s that constantly pesters you with unsolicited advice in Word and other Office apps. No one who has ever used Clippy would dare call the tool artificial “intelligence.”

More than IBM

Kyndryl has been around for three years now. The company was founded as a spin-off from IBM and was initially limited primarily to supporting IBM services. Kyndryl has now fully expanded its mother nest and also offers services related to technology from Microsoft, Google, SAP and more.