Generative AI in the workplace is used more frequently by older generations than their younger counterparts.

A study by Fujitsu shows that older generations are more likely to use Generative AI (GenAI) in the workplace than their younger colleagues. This study, conducted in nine European countries, shows that GenAI is widely adopted by employees and leads to significant productivity improvements.

Surprising generational differences

Research from Fujitsu shows that 20 percent of 43 to 58 year olds use GenAI several times a day, while this figure is only 9 percent for 18 to 26 year olds (Gen Z). Even workers aged 59 and over are using the technology more frequently. However, this does not mean that younger generations are ignoring GenAI: half of Generation Z respondents use the technology several times a week.

Differences can also be seen at the national level. In Belgium, 32 percent of employees say they use GenAI on a daily basis. This percentage is similar to that of the Netherlands (29%), but lags behind Spain (50%) and Ireland (49%).

Trust and time savings

The research also shows that 83 percent of European workers see GenAI as a useful technology that supports their work. The tools save you an average of 4.75 hours per week. Additionally, a majority of employees (81%) find the technology intuitive enough and 85 percent say they trust their employer to handle sensitive information responsibly.

In short, although there are significant generational differences, GenAI is becoming increasingly important in the workplace, driving greater productivity and employee confidence.