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Google Cloud has apologized for a nearly 13-hour outage in its Europe West3 region in Frankfurt, Germany. The outage in the Google Cloud Europe-West3 region began at 2:30
Google Cloud has apologized for a nearly 13-hour outage in its Europe West3 region in Frankfurt, Germany.
The outage in the Google Cloud Europe-West3 region began at 2:30 a.m. on Thursday, October 24 and was resolved at 3:09 p.m. The cause of the malfunction was a power failure and a cooling problem. This caused some data centers in this zone to fail and services to be disrupted.
Google Cloud reports that engineers have implemented a solution to get the data center back to full functionality.
Several services were affected by the outage: Cloud Build, Cloud Developer Tools, Cloud Machine Learning, Google Cloud Dataflow, Google Cloud Dataproc, Google Cloud Pub/Sub, Google Compute Engine, Google Kubernetes Engine, Persistent Disk, and Vertex AI Batch Prediction.
Users reported issues with creating virtual machines (VMs) and inaccessibility of certain disk spaces, among other issues. In Google Kubernetes Engine, nodes in the affected zone were inaccessible and new node creation sometimes failed. Cloud Dataflow slowed scaling of batch workers while some streaming jobs did not run correctly.
Although most problems were localized to one zone, there was also limited impact at the regional level. Google emphasizes that internal errors occurred in less than one percent of operations that touched resources in the other zones.
Google Cloud notified users 26 minutes after the outage began, but didn’t issue a fix until three hours later. Users were advised to migrate workloads to other zones or regions and take regular snapshots of affected regional disks.
The search giant says it has learned lessons from these incidents to improve reliability in the future.
Source: IT Daily
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