How annoying it is when the phone suddenly starts giving us problems: performance, battery saving… One of the most common problems is Recognize errors in charging. You may notice that it is not charging as it should even though it has been plugged in for a while. Or it may upload very quickly but download just as quickly.

If you don’t know what to do in this situation, keep reading because we will give you some suggestions to solve such problems.

The first thing you need to do is to make sure that the software and applications on your phone are correct. updated to latest version. If you don’t know how to check the status of the software or update it directly: Go to Settings > Software update. There you will just need to click on ‘Download and install’.

What do we do if the phone does not charge?

main reasons The reasons why a smartphone or any device is not charging properly may be:

• The cable, charger, plug or adapter is faulty.
• There is dirt, dust, or debris in the charging port.
• Applications from other companies interrupt the installation process.
• Software update required.

Cable or charger is damaged

With this in mind, we will have to check every possible cause one by one to find the one causing the problem. unsuitable. If we start by checking the charger, the first thing we need to do is to make sure that you are using an official charger and verify that it is not damaged. If it continues to report errors, try another cable and as a last resort, switch to another power supply.

Charging port is clogged

One of the most common problems in these situations is charging port is clogged due to dirt or dust. Dirt or lint may accumulate in the charging port and therefore prevent the charger from connecting properly to the charging contacts. So much so that the device will not be able to charge properly.

To check if the charging port is clogged, hang up the phone. Focus a lamp or bulb on the gap and if you see waste accumulatedBlow gently to remove. If you can’t clean it, take it to a professional to do it properly.

There is water or moisture in the charging port

If the device detects water or moisture in the charging port, it will not charge. this one security measure protects the terminal against damage or corrosion. If your smartphone detects some water in the charging port, a water drop icon will appear on the screen. In this case, make sure to turn off the phone while it dries.

Although the water will evaporate after a few hours, you can try blowing it or taking it out to fresh air. If you are sure that the charging port is now dry but the notification still appears on the screen, Clear the USB port cache.

To do this, go to Settings > Apps > Click on More options icon > Show app system > USB settings > Storage > Clear data and Clear cache.

Restart your device

Finally, to check if the problem is software related, try this: restart phone while it’s still charged. Start by turning off the device and wait 10 seconds. Then, connect the official charger to power and wait to see if it reacts.

Consult Technical Service

If none of these solutions are effective, note that you can contact Samsung Technical Service via the website to schedule a call to resolve your questions or they will pick up the device from your home and take it for repair if you need it.

Pictures | SAMSUNG

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