Software developer Exact launches Exact Assistant, a new AI tool in Exact Online. The assistant helps SMEs automate and accelerate administrative tasks and provides insights based on their own and external data.

Software developer Exact introduces a new AI-driven tool Exact Assistant that helps SMEs accelerate and automate their administrative processes. This generative AI tool in Exact Online can answer questions and proactively detect anomalies. Additionally, the tool can provide users with insights based on their own data combined with that from external sources. This allows SMEs to work more efficiently and make more informed decisions.

Internal and external sources

The Exact Assistant uses generative AI and is designed to support users in plain language. The tool can answer practical questions, detect anomalies and send proactive notifications. This saves time and makes processes more efficient. For example, if there are discrepancies in booking suggestions, the assistant sends a notification, whereupon users can take immediate action. The tool also provides customer insights by combining proprietary data with external sources such as industry reports, which helps prepare for customer meetings.

Joep Hoeks, Chief Product Officer at Exact, emphasizes that the Exact Assistant goes beyond previous AI-based functions, such as automatic invoice processing. “With this assistant, we not only support entrepreneurs operationally, but also offer valuable insights and guidance. We continue to develop the assistant’s skills.”

Administrative pressure

The Exact Assistant is integrated into Exact Online and helps users find the right functions more easily. This reduces administrative pressure and increases the accuracy of the work. By reducing repetitive tasks, entrepreneurs can spend more time on strategic decisions. With this initiative, Exact builds on previous AI applications that have been used to support SMEs since 2017.