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Uber pays millions of dollars for its protocol to passengers with physical disabilities

  • July 20, 2022
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Since the day it was first released, it has made a great impact in our country and the world, causing great controversy and banned in many countries. Uber’s

Since the day it was first released, it has made a great impact in our country and the world, causing great controversy and banned in many countries. Uber’s to be accepted in the past few days from lobbying collaborating with politicians There were reports that he was involved in everything. The source who presented the documents after some documents served by The Guardian is that Uber senior manager Mark McGannconduct an interview and get more detailed information about this event. has given.

While that news hadn’t fallen off the agenda yet, Uber was like a bomb on the agenda with another incident. US Department of Justice in 2021 discrimination against disabled passengers He sued Uber for that. According to the complaints, Uber overcharged people who had difficulty moving and took extra time than the prescribed waiting time to get into the vehicle. As a result of these complaints, the lawsuit has been concluded and it has been decided to pay Uber compensation.

Uber will pay more than passengers with physical disabilities need

From 2016, Uber will try to prevent people from waiting too long for drivers. “standby time” He started to implement a protocol which he called: However, this protocol was not applied to passengers with physical ailments. But physical problemsl The US government filed a lawsuit against Uber in November after complaints came that passengers who exceeded the waiting time were fined and paid more than other passengers.

With regard to the rate that takes effect as a result of not getting on the called vehicle for more than two minutes. More than 1000 people complained announced. Uber had argued that it had implemented a policy to refund redundancy payments for disabled passengers. Company, “It’s a long-standing policy to refund redundancy fees to our disabled passengers, if they request it.and stated that the necessary change was made before the lawsuit was filed. Uber also said the average wait time charged to passengers is 60 cents.

Under the settlement reached as a result of the lawsuit, Uber At least $2.2 million per 1,000 disabled passengers will pay. More than a thousand people who have filed a complaint against Uber will receive $1.7 million, while those designated by the US Department of Justice will receive $500,000. In addition, as compensation under the agreement, Uber may pay hundreds of thousands or millions of dollars to more than 65,000 customers.

Source: Web Tekno

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