Instagram Their purchases directly on the social network, users go with small businesses. This is an innovation that includes payment and order tracking in the message section.

Every week, more than a billion people contact businesses through Meta apps to answer business questions. products and services. Users write to them for help or just to interact with their content.

This relationship between the user and a small company is expanded by the possibility of purchasing products directly from the thread. instagram chat. This was reported by the platform in a statement. This possibility will exist as long as the business is qualified by the social network first.

In addition to answering their questions, the user not only initiates a conversation with the business, sequence buy and pay Currently using Meta Pay. In addition, from this conversation thread, the user will also be able to track the status of his order, the day of delivery and where the package came from.

This innovation in the social network allows small businesses to start selling. Instagram Before you set up your digital commerce in the Stores of this platform and on Facebook.