A Forbes report reveals how TikTok’s content moderation team handles child abuse videos and photos, as the magazine says this type of content will remain highly accessible.

According to media reports, the team tiktok, hired teleperformance, They revealed that during training and on other occasions they had to review a file containing videos and images of child abuse and sexual abuse.

Worryingly, people at both TikTok and Teleperformance could access said content, even from outside their offices.

but surely What has had the biggest impact on the Internet since this post went viral are the testimonials of people who worked at the famous call center..

For example, Whitney Turner had an unpleasant surprise when she joined the aforementioned campaign as a new agent, “After only a year in teleperformance, I found it difficult to function properly,” adds the woman, who also notes that He often runs away, gets angry for no reason and has suicidal thoughts.

Although the customer service company is one of the largest on the planet and is even one of the employers Call center agents The most famous in Latin America, this event took place in El Paso (USA), where the operational center of the campaign, which is responsible for moderating the content of the social network, is located.

It was in that Texas town that Whitney, who was working at a repair company making $16 an hour, saw an opportunity to increase his earnings to $18.50 an hour as “Police for TikTok.” Well, that’s what the recruiter told him.

As for the legality of keeping these files publicly available as “reference material” for TikTok and Teleperformance employees, Mary Grau Lear, a former US federal prosecutor, says that “all audiovisual material containing child pornography should be treated by law as contraband, drug Similar to treatment.

He explains the following as an example “If you come across drugs in the workplace or at school and you’re an assistant principal, you don’t put it on your desk and bring it up to the next faculty meeting to say, this is what cocaine looks like.”

In addition, the retired official notes that This type of content is very sensitive from a legal point of view and therefore cannot be stored and/or reproduced under any circumstances. by any person or entity that is not part of the Department of State responsible for such matters.

As for the parties involved, Teleperformance’s global president of trust and safety, Akash Pugalia, claims that the company does not use child pornography to train its employees, nor does it store such material in its systems.

For TikTok, the Chinese tech company’s representative, Jamie Fawaza, confirms that the moderator training advisory content maintains strict access controls and does not contain inappropriate visual material, but Outsourced companies can handle other types of processes.

Other legal and cybersecurity experts in the North American country have pointed out that this type of practice, in addition to re-victimizing minors, is reckless and unnecessary. In particular, David Vladek, faculty director of the Georgetown Center for Privacy and Technology, states that “Using real-life examples to train new employees is irresponsible.”

Nasser, a war veteran who went into campaigning for a while hoping to make a little more money, says his experience with TV performance was more traumatic than his time in the military.

Continue reading: