It’s not very common, but some people have had it happen to them WhatsApp statement “Waiting for notification” instead of the text or file they sent, or that they sent to another contact, This issue is related to end-to-end encryption What happens when someone tries to reinstall the app on another device or has an outdated version of the app.

For this type of problem with the messaging platform, the following procedures are recommended:

1. Check the phone from which the message was sent, avoid using WhatsApp web and other presentations of the service in these cases until the problem is resolved.

2. Ask the person you are talking to to open the app and chat so both parties are online.

3. Check that both users’ mobile phones already have the latest version of the messaging service installed.

By following some or all of the recommendations mentioned above, this issue can be resolved with the WhatsApp chat in which this message appears. However, some people may wonder about the relationship End-to-end encryption In this situation, this is because the platform may consider the message sent or received as suspicious activity.

What is end-to-end encryption?

This is a security system WhatsApp It was created to protect the data and personal information of its users, this way they can chat, send files and update their statuses without the risk that a third party may quietly take them for illegal activities.

This so-called “end-to-end encryption” is more apparent in private chats than in app groups, as a caption announcing it sometimes appears in conversations.

This is a security system It means that no one but these two contacts can access the messages, files and audio that are sent because of the installed security seals. in the messaging service and that only people involved in the conversation can unlock. It should be noted that this entire process is automated, so no user has to do any configuration.

Messages with companies also have this end-to-end encryption

According to WhatsApp, the answer is negative It is the companies that have the obligation to protect their customers’ data and to carry out adequate treatment, In addition, organizations also have the right to decide how many employees will be given access to these messages in order to respond to them and meet the concerns of their community.

However, users with a private WhatsApp account will continue to be protected by end-to-end encryption, meaning people will protect their mobile phones and messages will leave the account with the appropriate security seals.

Likewise, any changes made to the encryption security system are notified to the user, meaning it is impossible to make any configuration that would endanger contact data.

However, Meta, the company that owns WhatsApp offers businesses a service to process the data of customers they contact through the platform, However, known auto-responders will be enabled and users’ personal data will only be used to display ads from the same company they contacted.

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