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Vodafone Simple improves customer experience with new features

New features have been added to Vodafone Simple, Vodafone’s first and only digital tariff experience in Turkey. Vodafone Simple, no strings attached, no extra costs and 24/7 online support, makes life easier for its customers by offering in-store pickup, weekly surprise gifts in UK and access to both Supermarket Next to Me and Everything Near Me services .

Working with the vision to lead Turkey’s digitization Vodafone, The first and only digital fare experience in Turkey, offered to customers adopting a digital lifestyle. To Vodafone Simple 3 new features added. Vodafone Simple, which has no obligations, does not overpay and offers 24/7 online support, has started offering a new free delivery method to its users with the “Click and Get Buy” feature. Simple customers can earn a guaranteed GB gift every week by scratching TOBi’s scratch card, while also taking advantage of Supermarket Near Me and Everything Near Me services with special offers.

Meltem Bakiler Şahin, Vice Chairman of the Board of Vodafone Turkeysaid:

“We are using telecom technologies, especially mobile communications technologies, to an unprecedented extent to support our daily lives. Our prediction is that digital habits will be long-term and digital life practices will become more diversified and widespread. It is very valuable to experience and present products that are suitable for our customers. With Vodafone Simple, the first and only in Turkey, we offer a digital tariff experience with no obligations, no overpayments, 24/7 online support. We provide our customers with a digital membership experience just the way they want it. We continue to drive the market by focusing and improving Simple on the customer experience. With this insight, Vodafone Simple continues to make a difference in customer experience with in-store pick-up, surprise gifts every week in GB and access to both Supermarket Next to Me and Everything is Near Me services with special offers. We will continue to develop Vodafone Simple, which represents a revolutionary innovation in our industry, in line with the demands and opinions of our customers.”

30 of customers preferred “Click and Buy”

With “Click and Come Get” added to Vodafone Simple as a free delivery method, customers can choose free delivery to any location, or pick up at a Vodafone store, as the delivery method when making their Simple application through vodafone.com. tr. Customers who came to Simple in the past month 30 of them preferably “Click, Come and Get” as delivery method.

50 of the customers benefited from the scratch gift

On the other hand, the Gift Wheel platform, which Vodafone customers love so much, is differentiated specifically for Simple customers. Simple customers can earn a different GB gift every week by scratching the scratch card that TOBi offers through the TOBi personal digital assistant. Simple customers in the last 4 months 50 of them took advantage of the weekly scratch giveaway at least once.

GB gift in marketplace shopping

Supermarket is on my side and everything is on my side platforms provide services to Simple customers with special offers. Simple customers receive their first purchase at Everything Is Near Me 15GBWith the first purchase at Supermarket Yanımda 10GB wins a present.

Flexible and user-friendly

In Simple Rates, customers enter the rate without any obligation, define their credit/debit card and make their payment. It can change its rate at any time, or it can stop and cancel the rate renewal. According to the GB, he can easily decide without getting lost in the tariffs and, if desired, give up immediately. When the tariff rights are over, they do not expire. If the fare content is not sufficient, he can purchase an additional package with his registered card. From the application process to SIM activation, from tariff selection to payment, all transactions can be easily managed through the Vodafone Yanımda application, without going to Vodafone dealers. When he needs it, he can get support from his personal digital assistant TOBi.

All transactions, including application and activation for Vodafone Simple fares, can be made through the Vodafone Yanımda application and vodafone.com.tr.

Source: (BYZHA) – Beyaz News Agency

Source: Haber Safir



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