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Valve Opens Steam Deck Repair Centers

  • September 10, 2022
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Do you have a Steam Deck or are you thinking about getting one? Well, keep an eye on the dates because Valve has just announced the launch the

Valve Opens Steam Deck Repair Centers

Do you have a Steam Deck or are you thinking about getting one? Well, keep an eye on the dates because Valve has just announced the launch the first official repair centers for your brand new console.

According to the official announcement, “if you have a problem and need to send your Steam Deck in for repair or replacement, from now on all devices will be routed to one of our repair centers. Once there, our team will diagnose the device, repair it if necessary and ship it back to you.”

Valve makes it clear all warranty repairs are free, while those that are outside it in time or form will be offered as a paid service. In the second case, the customer will be contacted with information about the price of the operation before starting the repair. If you do not accept it, the device will be returned to you as received.

According to Valve, some of the issues covered by the new Steam Deck repair centers include:

  • If the buttons start to fail (it’s rare, but it can happen), contact support and ask for help sending your Steam Deck to one of our repair centers. Our team will diagnose, replace the button, test and calibrate the unit and ship it back to you free of charge as this issue is under warranty.
  • If your dog bites one of your analog sticks and breaks it, the warranty will not cover the repair of the unit. Previously, your only option was to repair it yourself, but now you can contact the support team for instructions on how to send your Steam Deck to one of our repair centers. Our team will look into it and give you the option to replace or calibrate your analog stick for a fee. This process will be available even after the warranty expires.

What if your Steam Deck breaks, is out of warranty, and you don’t want to send it to Valve? No problem: you can fix it yourselfby following iFixit manuals and purchasing material from them, Valve adds.

“We are delighted to launch this service. Most people will never need to use it, but we want to make sure that we can help those who need it.” So you see: they are confident in the quality of their console, but if necessary, you have two ways to fix the problems that arise and of course to enable the repair.

On another note, just a week ago we collected a new Steam Deck milestone: the more than 5,000 compatible games it has in its catalog. It’s not a small thing. In fact, it’s more than what’s been amassed on the PlayStation 4 or Xbox so far; at the height of the Nintendo Switch… although it does have a trick.

Source: Muy Computer

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