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With eSIM, iPhone 14s purchased in the US do not work properly in Brazil.

  • September 23, 2022
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As previously reported, iPhone 14 sold in the US will only use eSIM. It is a practice that, despite contradictions, gaining followers all over the world, because, in

With eSIM, iPhone 14s purchased in the US do not work properly in Brazil.

As previously reported, iPhone 14 sold in the US will only use eSIM. It is a practice that, despite contradictions, gaining followers all over the world, because, in theory, it improves the user’s security. If a person steals the device, the physical chip will not be compromised, making it easier for the operator to apply remote locks. If anything, this feature seems to create problems for Brazilians who bought devices in the US, such as difficulties with activate eSIM with operator Alive.

In consultation with IMEI current generation smartphone Apple purchased in the US, a limitation could be observed, but the practical implications were still unclear; however, after the Tecnoblog site linked Anatelofficially answered that the message is the result of a glitch on the site (already fixed).

OUR National Telecommunications Agency added and emphasized that, despite the design of Celular Legal, it does not block devices directly. Apple has confirmed that it is looking into the situation. Regardless of the reasons, the reason is not the alleged blocking of IMEI on imported devices.

The National Communications Agency added and emphasized that, despite the Celular Legal project, it does not block devices directly.

Should you buy the iPhone 14?

Should you buy the iPhone 14?
We tested the new Apple phone and recorded everything on the iPhone 14 Pro Max.

What is the cause of the eSIM issue on iPhone 14 with Vivo carrier?

Leticia Castroone of the first Brazilians to report the problem in twitter, in his official profile, stated that he managed to overcome the annoyance. According to reports, the situation was circumvented by contacting whatsappwith the operator’s store, by number: (11) 94256-2229.

With a direct question about the situation on the site MacMagazinea Alive responded with this attitude:Vivo has been running since November 2018 with free eSIM enabled on all smartphones and connected watches that come with this feature. Activation for individual customers is carried out in physical stores and Vivo em Casa, 100% remote service via Vivo consultant via WhatsApp.

Activation for individual customers is carried out in physical stores and Vivo em Casa, 100% remote service via Vivo consultant via WhatsApp.


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Apparently, the obstacles that the operator’s customers face are related to the approach of Vivo itself, which is one of the few that uses the list IMEI – released or not released for activation of smartphones. The goal is to prevent the activation of stolen, unapproved devices, etc. In this line of reasoning, the imported iPhone 14 will be in the intended “gray list”, you need to open a ticket in order to properly activate it’s true.

O MacMagazine, who is responsible for this investigation, has still not received an official answer from the company about the final cause of all the problems that have arisen recently, which are being gradually resolved. Other operators such as TIM and Purelydevices activate normally.

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Source: MacMagazine

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Source: Mundo Conectado

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