Enemy missile strikes targeting civilian energy and telecom infrastructure facilities on 10 and 11 October resulted in communications disruptions in Ukraine. Operators and providers continue to restore infrastructure and stabilize networks damaged by enemy fire 24/7, with the help of the National Center for the Operational and Technical Management of Telecommunication Networks (NTSU). As of the first hour after missile attacks, up to 18% of users of telecom networks may experience interruptions in communication. As early as 12 October, less than 2% of users may experience potential communication difficulties.

“There is already a connection. There is almost every corner of our country. Yuriy Shchygol, head of the State Special Communications Service of Ukraine, said during the live broadcast, “The mobile network now works in extremely difficult conditions, because today most of the mobile communication and switching stations are on the internal power supply. working,” said the Yedidyni Novyni telethon.

In addition, communication is restored in areas newly liberated from Russian troops. Yes, today mobile communications of all mobile operators appeared in 10 settlements of Southern Ukraine.

“The situation is similar in Kharkiv Oblast. “Immediately after the liberation of cities, operators and ISPs come there and restore connectivity extremely quickly, including using Starlink satellite systems,” Yuriy Shchygol said. it takes about a week from the release of the settlement to the appearance of a full-fledged mobile connection there.

State Special Communications urges all citizens to contribute to the stable operation of mobile communications in Ukraine and not to overload the networks. We want you to temporarily limit the use of mobile traffic – turn off the automatic download of media files in messengers, switch from video consumption to text content, or at least reduce the video stream resolution. If your mobile operator is currently unavailable, we recommend using national roaming – for this you need to turn off automatic network selection in the smartphone settings and select one of the available networks of other operators.

In some regions, users may experience fixed Internet access issues, which are also associated with network damage due to missile attacks by rockets. Operators and providers are aware of these damages and eliminate their consequences. Source