As you surely remember, Google has announced the closure of Google Stadia, its cloud gaming platformOn September 29th, it will immediately stop selling games and collecting subscriptions to its Stadia Pro subscription modality, and confirms that the servers will be shut down on January 18th, 2023. Until then, users will be able to continue playing the titles purchased in the store, and those who were already subscribers will be able to of this date to use the Pro content for free.

google too communicated refunds to users for all purchases made on the platform since its launch, games, devices and bundles, a measure that is supposed to be somewhat burdensome, as we understand that Google had to pay both for the production of hardware and game licenses at the time. What will not be refunded, and this is logical, are the fees paid for the prepaid service, as these are understood to be used by its users. Although I have read some criticism in this regard, the truth is that it makes all the logic in the world, because their claim is as if the streaming platform was forced to close and users demanded a refund of the fees paid historically and up to now. .moment.

Google said at the time that it planned to process all refunds, or at least the vast majority of them, before shutting down the service completely. What he didn’t say though is when they will start. However, as we can read in Ars Technica, it seems that the search engine guys have fired the starting gun, and that’s the company has already started processing the first refunds for Stadia Pro. More specifically, the first returns would have occurred yesterday, November 9.

If you’re one of the people waiting for a refund from Google Stadia, and you haven’t changed your email address (or canceled your associated account) or payment method from the one you used to make your purchases, it’s very likely that you don’t need to do anything. because Google’s plans are coming through make refunds completely automatically to the means of payment used for purchases, the amounts of which are now refunded.

However, if, according to the company, there is a problem that prevents the automatic return, rYou will receive a message informing you of the said event and you will be asked for the necessary information to complete the operation. And in the most extreme case, this means that if you close the Google account associated with Google Stadia, you will have to contact the company’s customer service, who will ask for the email address of the deleted account, the date and amount of the last transaction to prove authenticity, and also how , how you wish to receive compensation.

Google Stadia was initially an interesting proposition and could have had more travel. However, decisions such as closing their own studios or renouncing exclusivity signed by Hideo Kojima himself were added to a catalog that never reached the quantitative and qualitative levels originally promised, or communications that proved insufficient over time. and joined it met other services like GeForce NOW and Xbox Cloudthey made it impossible in the end.